Terms and Conditions

These service terms explain the main rules that apply when you access or use the Funz Casino website, create or use a player account, play games, participate in promotions, and use any related services we make available (together, the “Services”).

By visiting the site, registering an account, or using any part of the Services, you agree to follow these conditions of use. They are designed to set clear expectations, describe key responsibilities for both you and Funz Casino, and help keep play fair, safe, and transparent.

Funz Casino is operated by DIGI MATRIX INC (the “Operator,” “we,” “us,” or “our”).

Who Can Use Funz Casino (Adults Only)

Funz Casino is intended for adults only.

To use the Services, you must:

• be at least the legal gambling age in your jurisdiction (and in any case not under 18)
• be legally permitted to access and use online gambling-style entertainment or sweepstakes-style promotions where you are located

It’s your responsibility to ensure that accessing the Services is lawful in your location. We may restrict or block access in certain countries, states, or regions and may change availability over time due to legal, regulatory, or business requirements.

Creating an Account the Right Way

When you register, you agree to provide accurate, complete, and up-to-date information. This includes details such as your name, email address, residential address, and any other information needed to operate your account properly.

Key account rules:

• Your account must be registered in your own legal name.
• You may only create and use the number of accounts we permit (generally one account per person). Creating multiple accounts to gain an advantage is not allowed.
• You must keep your account details current. If your information changes, update it promptly.
• We may refuse, suspend, or close accounts that appear to be created with false, misleading, or incomplete information.

Identity Checks (KYC) and Verification Requests

To help protect players and maintain a secure platform, we may ask you to verify your identity and account details at any time. This may be required before we can approve certain account actions, including prize redemptions or payment-related requests.

Verification may include requesting documents or information to confirm:

• identity and age
• residential address
• ownership of a payment method or financial account
• eligibility for specific promotions or participation requirements
• compliance with fraud prevention, safety, and regulatory expectations

If requested, you agree to provide truthful information and clear, valid documentation. Incomplete verification can lead to delays or restrictions on account features.

Keeping Your Account Secure

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs through your account.

You agree that:

• your account is personal and cannot be shared, transferred, sold, or used by anyone else
• you will not allow another person to access the Services through your account
• you will notify support promptly if you suspect unauthorized access or unusual activity

We may take reasonable steps to protect accounts and the platform, but you are responsible for securing your device, email account, and login details.

Deposits, Withdrawals, and Account Balances

Payment availability and processing can vary based on factors such as your location, chosen method, verification status, and banking partner procedures. Funz Casino may offer payment options such as Visa, MasterCard, American Express, bank transfer, and echeck, but we do not guarantee that every method will be available to every player at all times.

Important points to understand:

• Deposits and redemptions may be subject to limits, processing times, and additional review.
• We may apply reasonable checks to confirm transaction legitimacy, prevent fraud, and verify eligibility.
• Withdrawal or redemption requests may be reviewed before approval, especially where verification is pending or account activity requires clarification.
• Displayed balances may include coins or credits that are subject to specific requirements (such as playthrough) before they become eligible for redemption.

If you notice a discrepancy in your balance or transactions, contact us as soon as possible so we can review it.

Bonus Terms and Promotional Rules You Should Know

From time to time, Funz Casino may offer bonuses, giveaways, and other promotions. Promotions may come with additional rules beyond these platform rules. By participating, you agree to any promotion-specific terms published at the time of the offer.

Common promotion conditions may include:

• eligibility requirements (including location restrictions)
• verification requirements
• playthrough or wagering requirements
• time limits and expiration rules
• maximum redemption, conversion, or prize limits
• limits per person, household, device, or payment instrument
• rules designed to prevent misuse (such as multi-accounting or coordinated play)

Notes on Gold Coins and Sweeps Coins

Funz Casino may offer both Gold Coins and Sweeps Coins:

• Gold Coins are for entertainment play and have no monetary value and are not redeemable for prizes.
• Sweeps Coins may be used to participate in sweepstakes-style promotions, subject to the applicable Sweeps Rules and any promotion-specific terms.

Unless a promotion states otherwise, Sweeps Coins bonuses typically require a 1x playthrough before they become eligible for redemption.

Example promotions (summary only)

Some offers may include:

• a sign-up welcome bonus credited after account sign-up and verification
• daily login bonuses credited upon login
• referral rewards through the referral system
• social media giveaway contests governed by the rules stated in the relevant post
• an Alternative Method of Entry (AMOE) via postal request, where available and subject to requirements

Promotions may be available to United States residents only and may be restricted in certain states. As rules can change, always check the current promotion terms and eligibility requirements shown on the site at the time you participate.

Game Access, Software Providers, and Feature Availability

We aim to provide a stable, enjoyable experience, but game availability and site access can change. Some games and features may be unavailable in certain locations or on certain devices. We may also suspend or limit parts of the Services for maintenance, updates, security, or other operational reasons.

Funz Casino titles may be supplied by third-party game studios and platforms, which can include providers such as Pragmatic Play, Big Time Gaming, Relax Gaming, Booming Games, and others. The catalog may change over time, and we may add or remove games or providers without notice.

Fair Play Standards (What’s Not Allowed)

To protect players and the integrity of the platform, you agree to use the Services lawfully and in good faith. Prohibited behavior includes, but is not limited to:

• providing false or misleading information
• creating multiple accounts or using another person’s account
• collusion or coordinated play intended to gain an unfair advantage
• fraud, attempted fraud, or deceptive transaction behavior (including chargeback abuse)
• bonus misuse, including patterns that reasonably indicate an attempt to exploit promotions rather than participate as intended
• using bots, scripts, automated tools, or unauthorized software
• attempting to manipulate game outcomes, platform features, or promotional mechanics
• interfering with the operation or security of the site or other users’ access

If you’re unsure whether a behavior is allowed, contact support before proceeding.

When Funz Casino May Restrict, Pause, or Close an Account

We may take reasonable action to protect the platform, players, and promotions if we believe there has been a breach of these service terms or misuse of the Services.

Depending on the situation, this may include:

• placing limits on account activity
• pausing or removing access to certain features or promotions
• freezing transactions temporarily while we review activity or verification
• declining bonus credits or promotional benefits where eligibility rules are not met
• suspending or closing an account in cases of repeated, serious, or unresolved issues

We aim to apply these measures in a proportionate, fair way, based on the information available and the need to maintain a safe environment.

Errors, Mistakes, and Technical Problems

From time to time, technical issues may occur, including interruptions, game malfunctions, incorrect displays, bonus crediting errors, or balance miscalculations. If something appears incorrect, please report it promptly.

Where an obvious error has occurred, we reserve the right to correct it and to address the consequences in a reasonable manner. This can include adjusting balances, correcting promotional credits, or voiding affected activity where it was clearly caused by a malfunction or system issue rather than normal gameplay.

Responsible Gaming and Player Safety

Gambling should be treated as entertainment, not a way to make money. If play stops feeling enjoyable or becomes stressful, consider taking a break and using available tools that may help you stay in control, such as limits or self-exclusion options where offered.

You can also review our guidance and support options on the Responsible Gaming page.

Ownership of Site Content and Brand Materials

The website, its design, layout, logos, branding elements, text, graphics, and software components are owned by the Operator or used under license. You may use the site for personal, non-commercial purposes only.

You may not copy, reproduce, republish, distribute, or commercially exploit any portion of the site or its content without our prior written permission, except where permitted by applicable law.

Third-Party Tools, Services, and Links

Some parts of the Services may rely on third-party providers, including game developers, payment processors, verification partners, and technical infrastructure services. These third parties may have their own operational limits and service availability.

The site may also include links to external websites or resources. We do not control third-party sites and are not responsible for their content, availability, or practices. Your use of third-party services may be subject to their own terms and policies.

Limits of Responsibility

We work to operate the Services responsibly, but we cannot accept responsibility for losses or damages caused by circumstances outside our reasonable control, including:

• interruptions, delays, or failures due to technical issues or maintenance
• device compatibility issues, unsupported browsers, or user-side connectivity problems
• mistakes caused by incorrect information provided by the user
• failures or delays caused by third-party providers (including payment networks)
• extraordinary events such as natural disasters, outages, or other force majeure circumstances
• misuse of the Services or breach of these terms by a user

Nothing in these terms is intended to limit rights that cannot be excluded under applicable law.

“As Available” Service (No Guarantees)

The Services, including games and promotions, are provided on an “as is” and “as available” basis. We cannot promise uninterrupted access, constant availability, or error-free operation. We may update, change, suspend, or discontinue parts of the Services at any time for operational, security, legal, or business reasons.

Updates to These Terms

We may update these site terms from time to time to reflect changes in how the platform operates, legal requirements, security practices, or promotions. The latest version posted on the website will apply from the date it is published, unless otherwise stated.

We encourage you to review this page periodically, especially before participating in a new promotion or making a redemption request.

Other Policies That May Apply

These service terms work alongside other policies and rules published on our site. Depending on how you use the Services, you may also need to review:

• Privacy Policy
• Cookie Policy
• bonus terms or promotion-specific rules (where provided)
• Sweeps Rules (where applicable)
• AML/KYC-related disclosures or procedures (where published)

If there is a conflict between promotion-specific terms and these general conditions of use, the promotion-specific terms generally apply for that specific offer.

Contacting Funz Casino Support

If you have questions about these terms, your account, verification, payments, or promotions, you can reach our support team at support@funzcasino.com. If live chat is available on the site, you may also use it for faster assistance.

Using Funz Casino means playing within a clear set of platform rules designed to protect players, support fair participation, and keep expectations understandable. By continuing to access or use the Services, you confirm that you accept the current version of these terms and will follow them while using the site.